Get In Touch

Have a question, need help with an order, or want to collaborate? We are here for you. Reach out using the details below and our team will get back to you promptly.

• Email: info@walterjackets.com
• Business Hours: Monday–Friday, 8:00 AM – 5:00 PM Eastern Time (ET)
• Typical Response Time: Within 1 business day
• Language Supported: English

For order-related questions, please include your Order Number, full name, and the email used at checkout in your message so we can assist you faster.

Customer Care

For questions about products, sizing, order status, shipping, delivery, returns, or exchanges, contact us at:

• Email: info@walterjackets.com

Returns & Exchanges: Requests must be started within 30 days of delivery. We will provide the return address and RMA instructions by email. Please do not send returns without prior authorization — parcels sent without confirmation may be delayed or refused.

Retailer & Wholesale Inquiries

If you are a retailer interested in carrying Walter Jackets products, we would love to hear from you.

• Email: info@walterjackets.com
• Subject Line: “Wholesale Inquiry – [Your Store Name]”

Social Media & Influencer Collaborations

Are you a creator, blogger, or influencer? We are open to partnerships that align with our brand.

• Email: info@walterjackets.com
• Subject Line: “Collaboration – [Your Handle]”

Please include links to your profiles, your audience demographics, and a brief description of your collaboration ideas.

Company Details

• Company Name: Blue Peak Group LLC
• Business Number (EIN): 37-2166430
• Email: info@walterjackets.com
• Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, US