Privacy Policy
Last Updated: July 7, 2026
This Privacy Policy explains how MatrixPro Holdings Inc., operating as Walter Jackets (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit walterjackets.com (the “Site”) or make a purchase from us. Our registered address is 341 W Kathleen Dr, Des Plaines, IL 60016, USA.
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Information you provide directly:
- Full name, email address, phone number, and billing/shipping address when you place an order or create an account
- Payment details, processed securely through our payment gateway (we never store your full card number)
- Messages you send us via our contact form or email
- Size and customization preferences submitted with your order
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring URLs
- Cookie identifiers and session data (see Section 6)
2. How We Use Your Information
- To process, fulfill, and ship your orders.
- To send order confirmations, shipping updates, and delivery notifications
- To respond to your customer service inquiries
- To send marketing emails and promotional offers, only if you have opted in
- To improve our website, product listings, and overall shopping experience
- To measure the performance of our advertising campaigns, including Google Ads and remarketing
- To detect and prevent fraud or unauthorized account activity
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share your data only in the following circumstances:
Service Providers: We work with trusted third parties to operate our business, including:
- Payment processors to handle transactions securely
- Shipping carriers to deliver your orders
- Email marketing platforms if you have subscribed to our mailing list
- Analytics and advertising platforms to help us understand site traffic, measure ad performance, and run remarketing campaigns, including Google Analytics, Google Ads, and Google Merchant Center
- E-commerce and hosting infrastructure providers to run our store
These providers are contractually obligated to protect your data and may only use it for the specific services they provide to us.
Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of our customers or business.
Business Transfers: If MatrixPro Holdings Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
4. Google Ads, Analytics, Merchant Center, and Tracking Disclosure
We use Google Ads to run paid advertising campaigns and Google Merchant Center to display our products on Google Shopping. As part of advertising and analytics services, Google may use cookies or similar technologies to measure conversions, support remarketing, and understand website activity. This means that if you visit our Site, you may later see ads for Walter Jackets on Google Search, YouTube, and other Google-affiliated platforms.
You can opt out of personalized Google advertising at any time by visiting Google Ad Settings or by installing the Google Analytics Opt-Out Browser Add-on.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your customer relationship with us and up to 5 years for legal and tax record-keeping purposes. If you request deletion of your data, we will remove it to the extent we are not required to retain it by law.
6. Cookies
Our Site uses cookies (small text files stored on your device) to improve your browsing experience. We use the following types of cookies:
- Essential cookies: Required for the Site to function (e.g., your shopping cart, login session)
- Analytics cookies: Help us understand how visitors use the Site (Google Analytics, Google Ads conversion tracking, remarketing pixels)
- Marketing cookies: Used to show relevant ads and measure advertising performance on platforms we use, such as Google Ads and other advertising services.
You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect your ability to use core features like the shopping cart and checkout.
Depending on your location, we may ask for your consent before placing analytics or marketing cookies on your device. Where required by law, we will not activate non-essential cookies until you have provided consent.
7. Payment Security
All payment transactions on walterjackets.com are encrypted using SSL/TLS technology and processed through PCI DSS-compliant payment gateways. We do not store your full credit card number on our servers at any time. Although we use reasonable security measures to protect your information, no website, internet transmission, or data storage system can be guaranteed to be 100% secure.
8. International Data Transfers
Our business is based in the United States. If you access our Site from outside the United States, your information will be transferred to and processed in the US, where data protection laws may differ from those in your country. By using our Site and providing your information, you consent to this transfer. Where required, we take appropriate steps to ensure your data is handled in accordance with applicable law.
9. Your Rights
California Residents (CCPA/CPRA): If you are a California resident, you have the right to:
- Know what personal information we collect, use, share, and disclose
- Request deletion of your personal information
- Correct inaccurate personal information we hold about you
- Opt out of the sale or sharing of your personal information, including for targeted advertising activities (we do not sell personal information for money; however, our use of advertising pixels and remarketing tools may constitute “sharing” under California law)
- Limit the use of sensitive personal information.
- Non-discrimination for exercising your privacy rights
We do not sell personal information for monetary consideration. However, some analytics or advertising activities may be considered “sharing” under California law. To opt out of such sharing or to exercise any of your rights, contact us at info@walterjackets.com with the subject line “California Privacy Request.”
European Residents (GDPR): If you are located in the European Economic Area, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability. To make a request, contact us at info@walterjackets.com. You also have the right to lodge a complaint with your local data protection authority.
10. Children’s Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will delete it promptly.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. For significant changes, we may also notify you by email.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Walter Jackets
MatrixPro Holdings Inc.
341 W Kathleen Dr, Des Plaines, IL 60016, USA
Email: info@walterjackets.com
Phone: +1 803 931 9685
Hours: Monday to Friday, 9:00 AM to 5:00 PM (CT)
Response Time: We respond within one business day.